Employee Mental Wellness Programs

EAP & Workplace Wellness

Our EAP services are specially designed to provide psychological workplace support and help employees maintain their wellbeing in an increasingly complicated world.

Many employers understand the value of their employee’s mental health and general wellbeing. However, ensuring a safe workplace involves more than providing a decent salary and benefit packages for your staff. At Positive Mind Works, we understand that as a business owner, you have a lot of decisions to make, not only to maintain a positive and happy work environment but also meet your legal duties – and ensuring you meet these demands can be quite stressful.

Employees are a company’s greatest asset. But the extent of their performance and productivity can be directly affected by their wellbeing and mental health. If you’re an employer concerned about your employees’ mental health, or you’ve noticed an increase in sick days and a drop in productivity or you’re worried about how to handle an employee crisis, an employee assistance programme (EAP) can help build the skills and confidence of your managers and team leaders to foster a positive, happy and safe work environment.

We’ll work  with you every step of the way to increase employee wellness and grow productivity.

What is an Employee Assistance Program?

The goal of an EAP service is to offer employees solution-focused psychological assistance when they are confronted with adversity that threatens their general well-being, mental health, professionalism, or personal life.

EAP’s allow employees that are under stress to get immediate help from a professional psychologist for problems such as:

  • Workplace conflicts
    suggestions and advice on how to deal with difficult co-workers
  • Family advice
    advice on how to deal with gambling problems and alcohol or drug use
  • Mental health issues
    help to deal with anxiety, depression, anger management issues or other problems
  • Addiction
    support for staff who have lost a loved one or after the loss of a co-worker
  • Grief assistance
    providing couples counselling and help to deal with divorce and child custody issues
  • Financial counselling
    help on how to avoid debt and bankruptcy

EAP can also include workshops that cover a variety of topics such as effective stress management, team building and mindfulness in the workplace.

EAP services Create
A Safe Working Environment

Under the Work Health & Safety (WHS) Act 2011, employers are required to provide a safe environment for workers – both physically and mentally. That means that businesses must minimise the risk of psychological damage by having effective control measures in place. Issues such as workplace bullying, discrimination or stress can cause depression, panic attacks, anxiety, poor sleep and physical illness. Recognising and responding to emotional risk factors by offering EAP counselling, helps ensure that employers are doing what they can to help staff work in a healthy environment.

workplace stress

Benefits of an EAP Program

Some of the benefits include:

  • Cost saving and employee retention
    Happy employees create positive and productive work environments. What’s more, when employees see that their company is willing to offer assistance, this builds loyalty and they are more likely to feel valued in their work role. This can reduce the cost of the company in hiring and training new people.
  • Enhancing professional capacities
    Our coaching sessions will help your employees to develop their existing skills and create new ones so they can gain confidence and thrive professionally and perform better.
  • Reduction in staff “calling in sick”
    According to the National Institute of Mental Health, 30% of absenteeism is related to employees’ “personal problems” when they are under pressure at work. An EAP helps them to deal with the stress and pressure in a healthy way without issues escalating to tragic consequences.
  • Increased productivity while working from home
    Many have struggled to adapt to the new circumstances due to COVID-19 resulting in high stress levels. Managing time and tasks successfully while at home and keeping focused has become a challenge. EAP will help employees to effectively manage their time and productivity and help them to maintain a healthy home/work life balance.



We provide a tailored EAP service which can include individual sessions, exclusive resources for personal and professional development, coaching, workplace wellness courses and access to webinars.


We find that our clients appreciate the privacy of online counselling, the elimination travel times and being able to access therapy from the comfort of their own home or other private space.


We are available via phone, email or online chat from 8am-6pm AEDT, Our after hours service will take your message if you call outside our business hours and our admin team will contact you right away the next day.


To log on for a session is very simple. The employee clicks on a link on our website and is connected to our psychologist via video, using our secure telehealth platform. A confirmation email is sent at the time of booking.

Our Psychologists

We have a large team of experienced registered psychologists who speak a wide range of languages including Polish, Spanish, Portuguese, Dutch, Russian, Mandarin, Hindi and more.
All our psychologists use evidence-based strategies that are short term and solution-focused.
Our pscyhologists have experience working with a wide range of presentations including:

    • Work concerns
    • Anxiety
    • Depression
    • Stress Management
    • Relationship Issues
    • Grief & Trauma
    • Behavioural changes Eap services
    • Burnout
EAP Services

Learn more about our EAP services

An EAP is an effective workplace service that pays for itself by helping to keep employees personal and interpersonal issues in control. Both the employer and the employee suffer until a problem is resolved and EAP services offer easy access to effective resolutions. Clearly, providing EAP counselling for staff members not only benefits the employees but has a high return on investment for businesses too.

If you own or manage a business and are looking for the best EAP providers for your valued employers, look no further. At PMW, we are employee assistance program providers and we would be happy to help.

To learn more, call our friendly team on 1800 327 477 or drop us an email at reception@positivemindworks.co.
EAPAA is a National Professional Association with International Affiliation. Their mission is to ensure the highest professional and ethical standards in Australasia’s EAP provision.
EAPAA members’ major goal is to provide some of the most effective employee assistance services to individuals and their families suffering from personal or job-related problems that negatively influence their work and welfare, in collaboration with employees and management. Positive Mind Works are proud to be recognised members and EAP providers with EAPAA. This demonstrates that we are dedicated to providing some of the best EAP services in AU and NZ.

All EAP Sessions Include

  • One to one consultation with a registered psychologist
  • Easy online communication via secure webcam, messenger and email
  • Flexible appointment times, including evenings and weekends
  • Completely confidential sessions for your employees