Private health

    Claiming Psychology Sessions on Private Health Insurance

    The World Health Organisation (WHO) states that mental health conditions are on the rise worldwide. This means that there will be many people who are desperate to seek help from a psychologist or psychiatrist but are unsure of affordability and possible funding options.

    If you have private health cover, you may be wondering whether psychology is included? The good news is that nearly all health funds across Australia and NZ have mental health services in their policy extras. However, its essential that you check your policy first to confirm that it is included within your personal cover. You should be able to check this by visiting your providers website or by calling them.

    Once you know that you are covered under your private health fund, you can easily book an appointment with one of our psychologists here at Positive Mind Works. All our psychologists are APHRA registered so you can be sure that you are seeing a qualified and experienced mental health practitioner.

    Can I claim through both Medicare and Private Health?

    No, unfortunately not.

    For each session, you can only claim from one funder, either through Medicare or through your Private health but not both. Your private health care will not cover the ‘gap’ between the consultation fee and Medicare rebate.

    The payable benefit various depending on your level of private health cover, so it is best to check with your health care fund what your rebate will be if you choose that option. The rebates provided will generally cover the majority of service fees.

    Can I claim through both Medicare and Private Health

    How do I claim sessions on private health insurance?

    Easy! We have recently integrated a new service into our systems that allows us to process your private health claims directly through our software online, without needing to physically swipe your health insurance card – ensuring that payment is made to you quicker.

    We charge the full session amount to your card upfront and then we use our software to process your claim.

    Services covered by private health insurance

    Mental health services that are usually covered by a private health rebate include:

    • Anger management
    • Anxiety
    • Behavioural issues
    • Relationship and Marriage difficulties
    • Depression
    • Interpersonal difficulties
    • Stress
    • Grief and loss
    • Sleep issues
    • Sexual abuse
    • Sexuality issues
    • General concerns

    And more.

    How do I get started?

    If you wish to organise an appointment with one of our psychologists here at Positive Mind Works, simply give us a call on 1800 327 477 (AU) / 0800 327 477 (NZ), click here to book online, or email

    We have a team of psychologists who have expertise in a wide range of areas. If you need help finding the right fit, give our friendly reception team a call who will ask you in three short words what it is that you are looking for help with, i.e., anxiety, depression, PTSD and from there they will match you with one of our psychologists who is most experienced in your area of concern.